Better Processes through Custom Software
The software on which your business relies should offer the best leverage of your existing resources and enhance the investments you make. Ideally, your software should distinguish the way your service is delivered over others within the marketplace. You want your business to stand out for all the right reasons, right?
Why is my business software so important?
Without the correct infrastructure in place, your company can fail to achieve its growth potential and targets. The bigger the business becomes, the more reliant it becomes on the processes that support it. You have to know the processes and procedures you have in place will be run and executed the same way every time. Unless you have confidence in the systems managing the processes, you will not be fully confident in yours goals of sustainable growth and repeatable success. As the business grows, these systems are pushed harder and relied upon more to give consistent client delivery. Ineffective systems will give inconsistent results and you wouldn’t want to discover holes like that once that big contract has been landed.
You are probably wondering what’s wrong with off-the-shelf software?
In short, absolutely nothing, initially. For many businesses, an off-the-shelf software package will suffice for a while. It gets the business up and running and proves the concept is viable. It may even be brought in to replace unwieldy spreadsheets and proves to be significantly better. However, after a while, cracks start to appear and questions are raised about how many manual processes are required to support the software.
Off-the-shelf software may include functionality that you don’t need as it is trying to be all things to all users. It is created in a generic way to ensure the most usability by the most people. It will also be missing significant elements needed by your business. When a company actively seeks to grow and flourish, it needs to ensure the right systems are in place to effectively leverage the existing processes and people within the business.
So how is custom software different and how will it benefit my business?
Custom software is uniquely designed to your business and will mould around your business type. It is specifically and attentively applied to your processes or problems. Custom software grows with you, this is particularly important when your business begins to evolve into the entity you always hoped it would be. As data grows it becomes harder to manage, having the right mechanisms in place from the start will make growth much easier in the long run. Ultimately, the aim of custom software is to help you use your available resources more efficiently.
To err is human…
As humans, we all make mistakes. Unlike humans, software thrives on doing the same mindless tasks over and over again and is guaranteed to deliver the same high quality result.
By driving out these inefficiencies, it will ultimately save time and costs spent correcting human error and inefficiencies. In order to provide your business with high quality, error-free results, it is imperative to automate business processes where possible. Custom software will enable your business to reach a whole new level of performance and reliability.
Management and customer support
Imagine having all of your data in one place, available in an aggregated or categorised view at any time. Do you find you are currently spending a huge amount of time organising all of your data around one single repeated process? By installing a customised software system into your business, you will be bringing in a whole new level of efficiency. The customised automation process will create a simpler and more competent communication process which will allow you to see all of your KPIs with one dashboard. So with all this time freed up, how could you be using it more effectively?
You could use your time to really personalise with your clients, if you invest more time in your clients, they will invest more time in you. So not only will your business be running more efficiently with your original clients, but it will also attract new clients, new clients mean enhanced income.
