How hard do you work to make your systems work? Systems are the life blood of a company, from answering the phone to getting Mabel’s tea just right, systems dictate how the company’s processes and interactions will be carried out. Without systems in place, it would be a free for all and Mabel may not get a decent cup of tea all day. A system can be as simple as a checklist showing the essential tasks to carry out. NHS Cleaners use them to ensure an area is cleaned to a suitable standard. Pilots use them before take-off and here
Data is critical in determining where a business is on its journey towards its current goals and ultimate success. Business metrics must be measured and tracked to determine performance and show where extra action is required. Key Performance Indicators (KPIs) are the usual tool to measure these values and give an accurate picture of the business’s performance. The question then becomes: how easy is it to collect and collate this information? Getting this data can be a time consuming task, using up valuable resources and often leading to not actively measuring the numbers because it just takes too much
Workplace mistakes are more likely to emanate from people than computers. Computers are often blamed, but the problem almost always begins with the quality of information entered. The computer is only a tool, and to maximise the efficacy of any tool it must be used in ways which play to its strengths. Computers are great at data handling and processing, but less good at distinguishing the quality of data being fed to them. The automation of processes can minimise the chance of bad data entering the system. This is especially so where computers are able to talk directly to other
Companies always seem to end up with multiple versions of the same spreadsheet. This is often down to multiple users editing and saving the same spreadsheet. If another user has it open, the system saves it as a new version. If this has happened to you, Read on, there is a better way… Spreadsheets are good for testing a theory, they are very cost effective and they can be used almost immediately. They get overused and the temporary model they offer all too often becomes the default application for the business. Spreadsheets do run into problems where multiple users want
Paper based forms are the traditional method of form filling and information collection. They suffer from efficiency problems because the information needs reentering when the user is back at the computer. Webpages and apps helped to make the process more efficient, but it was always a requisite to have an Internet connection. We have taken that a step further Introducing the offline forms app… By now, you may be wondering what an offline app is and how it could possibly be of use? The clue lies in the name, it’s a data collection utility (or form) and it works offline!