Tailored to you – The software is built specifically for you and your business. It is tailored to your exact processes, delivering the results that you want.

It grows with you – It is able to adapt over time to match your needs, as your business expands, so your software grows. If your business grows to operate across multiple sites, all data will be shared between them. Off-the-shelf software on the other hand doesn’t, it has a one size fits all approach.

Unique – No one else has your suite of software. This could be the difference that makes you stand out and gives you the edge over your competitors. It could be as simple as a customer report that your competitors are not able to offer.

Customer Satisfaction – An effective software solution can be the difference between positive or negative customer satisfaction levels. Effectively, custom software can enable your business to work more efficiently, by improving performance and saving time, this will provide you with more time to deal with customers.

Increased productivity – Custom software has at the heart of its focus, your business. The processes and procedures it supports are unique to your business. It makes sense that it would be more efficient than something that was built to run any business. By using custom software, your productivity will increase by addressing the processes you put the most manual effort into. Automating these repetitive tasks will free up time to focus on other issues and customer service.

Outgrowing excel – Often, businesses begin with managing their data by excel spreadsheets. Now don’t get us wrong, this is perfectly fine to get things started when data is simple and the amount of people needing to access the data is limited. BUT, this can start to become a problem when data increases and becomes more fragmented. Excel can start to become a real hindrance. Spreadsheets don’t work well as operational databases, and the more data they are used to manage, the more likely they are to crash and lose data. Following this, people often turn to off-the-shelf software which acquires a one size fits all approach. As your business continues to expand and tasks begin to increase, how long before you also begin to outgrow this?

Systematisation is the key – An effective growth strategy for any business is the systematisation of the day to day processes and procedures, the less you leave to chance, the greater your chances of success. It is unlikely that your off the shelf software will support such systematisation.
A piece of custom software will grow with you and as you insert a new system or process into the business, the software will be able to incorporate that and keep you informed of its status and let you know if anything untoward occurs.

So, in short, custom software can benefit you by:
– Saving time and money by automating repetitive tasks
– Allowing data to be easily shared and updated across multiple sites
– Improving reliability and consistency
– Supporting your systems
– Providing a unique platform to run your operations
– Increasing productivity by taking care of the company’s systems

Check out the Tread Reform case study here: